Frequently Asked Questions

Our self storage facility caters to users of both personal and business storage. We see many families in between homes or renovating, and also many families in between babies, storing prams, cots and toys. Then there are our blog shop entrepreneurs, some fresh out of school who can be seen sorting out their inventory,

After customers have determined the size of the storage unit they require, which branch they prefer, and the duration needed: Customers can click the "Book Now" button to proceed with the booking. After clicking the "Book Now" button, customers will need to provide necessary booking information. They will also need to verify their identity through an OTP system, which can be done via SMS or Email. Once identity verification is completed, customers will manage their personal data rights and proceed to the payment process. After payment is made, the system will notify customers to fill in our contract details before accessing the service. Customers also have the option to complete the contract at the branch

At our space, we offer discounts to all customers, whether you are an individual or a business customer. You can receive discounts of up to 30%, with details as follows: 🚩 Prepay for 3-6 months: Receive a 20% discount 🚩 Prepay for 7-11 months: Receive a 25% discount 🚩 Prepay for 12 months: Receive a 30% discount

Our self storage units are secure with a standard security system, including CCTV installed throughout the area. Access is granted using a personal pin code for entry and exit, and our security staff are always on hand to monitor safety.

At our Self Storage space, customers can rent storage units flexibly, with a minimum rental period of just 1 month. Additionally, for customers seeking long-term storage solutions, units can be rented for up to 12 months.

When renting a self storage unit, our self storage space includes standard goods insurance in the monthly rental fee. However, customers have the option to purchase additional insurance policies for more coverage.

The items prohibited from storage in our space include: - Hazardous chemicals and substances - Fresh food items - Perishable goods - Jewelry, gemstones, and valuables - Living organisms such as pets and plants - Illegal items of any kind - Weapons and firearms of all types